What information is needed and why we collate these information
We collect basic information that is sufficient to drive and complete order fulfillment, fundamentally in connection with the reason for which it was provided. In our drive to become the partner of choice, Bridgetek believe in value added services such as application support and sharing of information on our new products and developments. We will only reference the information voluntarily provided by our customers, limited to the necessary communication and outreach efforts.
We collect information in the following ways:
- Information you give us. When you make any purchases via our WEB SHOP or when you decide to contact our Customer Service Team to place your order, we will require buyers’ information so as to process the order as well as to complete the transaction. We will only require important information such as your name, email address, ship-to address and telephone number; namely for salutation, communication, executing the delivery of goods and for verification (if needed). Financial transaction information such as credit card number, credit limits as well as any banking information, are transparent to Bridgetek and all its staff as the transaction are processed via third parties partners.
- Information we get from your use of our services. In our effort to deliver our solutions to support our customers/partners in their applications, Bridgetek constantly participate in Exhibitions and Seminars worldwide, to showcase our latest initiatives and update our development progress. During such events, we may collect information from enquiries or distributed survey forms to visitors. The objective is to follow-up on potential customers or to support our existing partners.
Additionally, may it be new or existing customers who have any questions regarding technical applications or concerns, communication may be established with Bridgetek by email or telephone. When you contact Bridgetek, we keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.
Collectively, Bridgetek will only collect these provided information so as to close the loop with the sole intention of providing our solution or sharing of the latest information about the organization. We will ask for your consent before using information for a purpose other than those that are set out in the initial contact.